Terms of service

Welcome to GEARNST. These Terms of Service ("Terms") govern your use of our website located at gearnst.com and all related services, features, and content provided by GEARNST.

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, please do not use our Site or purchase our products.

1. Account Terms

  • Eligibility: By creating an account or making a purchase, you represent that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

  • Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

  • Accuracy: You agree to provide accurate, current, and complete information during registration and checkout. We reserve the right to suspend or terminate accounts containing false or misleading details.

2. Pricing and Payment

  • Pricing: All prices listed on the Site are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise. We reserve the right to change prices without prior notice.

  • Payment Methods: We accept payments via supported third-party gateways (e.g., Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery where applicable).

  • Authorization: By submitting payment details, you confirm that you are authorized to use the chosen payment method. All transactions are subject to verification and authorization by the payment issuer.

3. Product Descriptions and Accuracy

  • Display: We make every effort to display product colors, textures, and details as accurately as possible. However, actual colors may vary depending on your device's screen settings.

  • Errors: We reserve the right to correct any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or stock availability at any time without prior notice.

4. Order Acceptance and Cancellation

  • Order Confirmation: Receiving an automated email order confirmation does not signify our acceptance of your order. It merely acknowledges that we have received your request.

  • Order Rejection: We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, suspected fraud, or issues identified by our credit and fraud avoidance department.

  • Customer Cancellation: You may cancel your order before it is dispatched by contacting us at [EMAIL ADDRESS]. Once an item has been dispatched, cancellation requests cannot be processed.

5. Shipping and Delivery

  • Timeline: Orders are typically processed and dispatched within 1-2 BUSINESS DAYS. Estimated delivery times usually range between 3-7 BUSINESS DAYS] depending on your location within India.

  • Delivery Partners: Shipments are fulfilled through reliable third-party courier services. While we aim for prompt delivery, we are not liable for delays caused by logistics partners, weather conditions, or unforeseen political/local disruptions.

  • Failed Delivery: If a shipment is returned to us due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

6. Returns and Refunds

  • Policy: Exchanges are governed by our official Return & Refund Policy. Items must be requested within 7 DAYS of delivery.

  • Condition: Replaced Items must be unused, unwashed, in their original packaging, and accompanied by all tags, accessories, and the original invoice.

  • Refund Processing: Once inspected and approved, refunds will be initiated to your original payment method within 5-7 BUSINESS DAYS.

7. Prohibited Uses

You agree not to use the Site or its content:

  • For any unlawful purpose or to solicit others to perform illegal acts.

  • To violate any local, state, national, or international regulations, rules, or laws.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To upload or transmit viruses, malware, or any code designed to compromise functionality or security.

  • To scrape, crawl, or harvest data from the Site using automated means without prior permission.

8. Limitation of Liability

  • Disclaimer: The Site and all products delivered to you are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied.

  • Cap on Liability: To the maximum extent permitted by applicable Indian law, GEARNST, its directors, officers, employees, or affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased through it. Our liability shall be strictly limited to the purchase price of the product involved.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or in connection with these Terms, the Site, or purchases made through the store shall be subject to the exclusive jurisdiction of the courts located in DELHI, INDIA.

10. Contact Information

If you have any questions or concerns regarding these Terms of Service, please reach out to us at:

  • Store Name: GEARNST

  • Email Address: gearnst14@gmail.com